Privacy Policy

1. Information we collect

We only collect the information necessary to process your requests for services, quotes ormaking contact regarding our web creation services and digital solutions:

• Name of company or organization (if applicable)Full name, email address, telephone number, postal address
• Subject of contact, type of service requested (website creation, online store, maintenance, etc.), language preferences, description of the project or needName of company or organization (if applicable)
• Cookie policySubject of contact, type of service requested (website creation, online store, maintenance, etc.), language preferences, description of the project or need
• Données techniques :Adresse IP, type de navigateur, cookies (voir notreCookie policy)

2. How we use your information

Your information is used exclusively for:

• Process your requests for contact, quotes or information
• Communicate with you about our services
• Manage website creation or maintenance projects
• Improve our services and your user experience
• Comply with our legal and regulatory obligations

3. Data retention

Your personal information is kept for a period of three (3) years following our last contact,or longer if we actively work together or if required by law.

Important note: Après cette période, vos données seront supprimées de manière sécurisée, sauf si vous nous autorisezexplicitly to keep them for longer or if we have a legal obligation to keep them.

4. Security of your data

We use strict security measures including SSL/TLS encryption, restricted data access,secure backups and protection against unauthorized access. Our systems are regularlyupdated to maintain high security standards.

Important limitation: Bien que nous mettions en œuvre toutes les mesures de sécurité raisonnables, aucun système n'est100% foolproof. We cannot guarantee absolute security against any data breach,but we are committed to informing you promptly in the event of a security incident affecting your data.

5. Your rights

Pursuant to Loi 25 of Québec and PIPEDA, you have the following rights:

• correct any inaccurate or incomplete informationview the personal information we hold about you
• request deletion of your data (subject to our legal obligations)correct any inaccurate or incomplete information
• receive your data in a structured formatrequest deletion of your data (subject to our legal obligations)
• refuse certain uses of your datareceive your data in a structured format
• at all timesrefuse certain uses of your data
• Right to withdraw your consent:at all times

Pour exercer l'un de ces droits, contactez-nous à [email protected].We will respond to your request within a maximum of 30 days.

6. Sharing with third parties

We do not sell, rent, or share your personal information with third parties for commercial purposes.

Your data may only be shared with trusted service providers (web hosting,email services, technology tools) who are contractually required to protect your information anduse only for the services we request from them.

7. Legal Compliance

Our privacy policy complies with Loi 25 of Québec (Modernization Act).legislative provisions regarding the protection of personal information) and theCanada's Personal Information Protection and Electronic Documents Act (PIPEDA).

8. Changes to this policy

We reserve the right to modify this privacy policy at any time. Any modificationwill be published on this page with a new update date. We encourage you to consultthis page regularly.

Contact us

For any questions regarding this privacy policy or the exercise of your rights:

E-mail: [email protected]

Adresse :Sherbrooke, Québec, Canada